Welcome to Virtual Race Bags. We enable events all over the world to provide messages, discounts, giveaways and other special offers to event participants (collectively, “Offers”). We provide these Offers through our websites and domains (collectively, the “Sites”), the services available on or through our Sites or otherwise provided by us, and the software available on or through our Sites or otherwise provided by us (including mobile applications that may be developed in the future) (collectively, the “Services”).
Virtual Race Bags, Inc.
Attn: Privacy Officer
5200 Park Rd., Suite 221
Charlotte, NC 28209
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
Organizers: We receive certain Personal Data from you when you voluntarily provide such information to the Services, such as when you register for access to the Services as an Organizer, contact us with inquiries, respond to one of our surveys or use certain Services. The Personal Data we may collect includes without limitation your name, address, email address and limited other personally identifiable information. In some instances, we may collect your credit card information (e.g., your credit card number and expiration date, billing address (collectively, “Payment Information”)) to secure certain payments for items or services you’ve elected to purchase. Please note that while we may collect that data for purposes of completing your requested transaction(s), we do not retain, store or share any of your Payment Information. In addition, if you use our payment processing services, we may collect certain financial information from you (e.g., your bank account information or an address to send checks) as necessary to facilitate payments and information required for tax purposes (e.g., your taxpayer identification number).
Non-Identifiable Data: When you interact with the Services, we collect certain personally non-identifiable information (“Non-Personal Data”). The Non-Personal Data we collect includes without limitation Internet Protocol (IP) addresses, Internet browser type, other characteristics of your device and software, domain names of your Internet Service Provider (ISP), your approximate geographic location, a record of your usage of the Services, the time of your usage and aggregated Personal Data that cannot be used to specifically identify you. Such information, which is collected passively using various technologies, cannot, in and of itself, be used to specifically identify you. We also receive certain Non-Personal Data (including, without limitation, of the type set forth above) from various third parties. The Non-Personal Data we collect from third parties may be combined with the information we collect as specified herein.
Cookies and Other Session Identifiers: In operating the Services, we utilize a technology called “cookies.” A cookie is a piece of information that is placed on your browser when you access the Services. The cookies help provide additional functionality to the Services and help us analyze Service usage more accurately. For instance, our Services may set a cookie on your browser that allows you to access the Services during future visits. These cookies may be used to tailor content (including advertising) you see on the Services as well as other Internet sites that you may visit in the future. Cookies may be session cookies (i.e., last only for one browser session) or persistent cookies (i.e., continue in your browser until they are deleted or expire).
In many cases, the information collected using cookies and other tools is used in non-identifiable ways, without any reference to Personal Data. For example, we use information we collect about Site users to optimize our Site and to understand its traffic and usage patterns. In other cases, we associate the information we collect using cookies and related technologies with Personal Data. In that case, this Privacy Statement governs how we use that information. Additionally, if the settings on your location-aware device allow us to receive geo-location data or information, we may collect that information automatically.
Please note that you have a choice as to whether you want to allow cookies to be utilized; however, if you elect not to allow cookies to be placed as provided herein, you may not be able to use or enjoy all of the Services and features of the Sites. While we recommend that you leave cookies turned on as they allow you to take advantage of some of the features of the Services, you have the ability to control the use and moderation of our cookies.
Specific Reason: If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or to attempt to resolve your issue and will respond to the email address from which the contact came.
Access and Use: If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to monitor your use of such Services or functionality. For instance, if you supply Payment Information to the Services for the purpose of purchasing goods or services offered via the Services or for paying license fees as an Organizer, we will use that information to facilitate such purchase or process such payments.
Internal Business Purposes: We may use your Personal Data for internal business purposes including without limitation to help us improve the content and functionality of the Services, to better understand our users, to improve the Services, to protect against, identify or address fraudulent activities, to enforce our Terms of Service, to manage your account and provide you with customer service and to generally manage the Services and our business.
If we intend to use any Personal Data in any manner that is not specified herein, we will inform you of such anticipated use prior to or at the time at which the Personal Data is collected or we will obtain your consent subsequent to such collection but prior to such use. In short, we will honor the choices you’ve made regarding your Personal Data and will inform you about any other intended uses of such information.
Non-Personal Data does not and cannot be used to personally identify you. Accordingly, we may use such information for any lawful purpose.
We are not in the business of selling Personal Data. We consider this information to be a vital part of our relationship with you. There may be, however, certain circumstances in which we may disclose, transfer or otherwise share your Personal Data with certain third parties without further notice to you, as set forth below:
Agents, Consultants and Related Third Parties: We, like many businesses, sometimes engage other companies to perform certain business-related functions on our behalf so that we can focus on our core business. Examples of such functions include mailing information, e-commerce and order fulfillment, maintaining databases and processing payments. When we engage another company to perform these (or other) functions, we may provide them with information, including Personal Data, in connection with their performance of such functions. We will retain only those third-party service providers adhere to the same or similar privacy standards that we do.
Legal Requirements: We may disclose your Personal Data if required to do so by law (including, without limitation responding to a subpoena or request from law enforcement, court or government agency) or in the good faith belief that such action is necessary (i) to comply with a legal obligation, (ii) to protect or defend our rights, interests or property or that of other customers or users, (iii) to act in urgent circumstances to protect the personal safety of users of the Services or the public or (iv) to protect against legal liability as determined in our sole and unfettered discretion.
Because Non-Personal Data cannot be used to personally identify you, we may disclose, transfer or share Non-Personal Data for any lawful purpose.
You have several choices available when it comes to your Personal Data. We will honor the choices you make regarding your Personal Data.
Limit the Personal Data You Provide: You can use the Services and limit the Personal Data you provide. If you choose to limit the Personal Data you provide, you may not be able to use certain functionalities of the Services. For instance, in order to purchase goods and services on the Sites, payment and shipping information must necessarily be provided.
Opt Out: You can “opt out” of receiving emails for specific events from Organizers using our Services by clicking the “unsubscribe” link within any email you receive from us. Please note that if you unsubscribe from receiving a particular event email from a particular Organizer, you will no longer receive emails from the particular event and Organizer that are sent through our system (but you may still receive emails sent by that Organizer through means other than our system). Additionally, you may continue to receive Company communications and communications from other Organizers whose events in which you have previously participated or are registered to participate or who have otherwise obtained your email address. Likewise, if you unsubscribe from our communications you may continue to receive communications from Organizers. Basically, if you want to opt-out of all communications, you may have to elect to unsubscribe from multiple emails before you stop receiving all communications.
You can opt-out of being targeted by certain third party advertising companies online at www.networkadvertising.org/consumer/opt_out.asp or http://preferences.truste.com/truste/.
You may also manage the sharing of certain Personal Data with us when you connect with us through a social media platform or application, such as through Facebook Connect. Please refer to the privacy settings of the social media website or application to determine how you may adjust your permissions and manage the interactivity between VRB and your social media account.
We may store Personal Data or such information may be included in databases owned and maintained by our affiliates, agents or third party service providers. We take all commercially reasonable steps to protect the security and confidentiality of all Personal Data provided via the Services from loss, misuse, unauthorized access, inadvertent disclosure, alteration and/or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data via the Internet or by email.
We do not and will not, at any time, request your Personal Data or other personal information in a non-secure or unsolicited email or telephone communication. Identity theft and the practice currently known as “phishing” are of great concern to us. Safeguarding information to help protect you from identity theft is one of our priorities. For more information about phishing, visit the Federal Trade Commission at http://222.ftc.gov/bcp/edu/pubs/consumer/alerts/alt127.pdf.
Your access to and use of the Services is subject to the Terms of Service, which is accessible here:
Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of Personal Data that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the preceding calendar year. In particular, the law provides that companies must inform consumers about the categories of Personal Data that have been shared with third parties for direct marketing purposes, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by VRB pursuant to Section 1798.83 of the California Civil Code, please contact us by phone at 1- 877-385-7779, by writing to Contact or by writing us at the address specified below:
Virtual Race Bags, Inc.
Attn: Privacy Officer
5200 Park Rd., Suite 221
Charlotte, NC 28209
Please allow 30 days for a response.
You have the right to request a copy of the Personal Data that we hold about you. If you would like a copy of some or all of your Personal Data, please contact us via the addresses specified herein. We want to make sure that your information is accurate and up-to-date. You may ask us to correct or remove information which you think is inaccurate.
Last updated as of March 12, 2012